Alan Lawson
Member of the Kuloo development team
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Articles
Recent activity by Alan Lawson-
TeamViewer on Desktops
Sometimes when Kuloo support is assisting you, we may ask you to install a program called "TeamViewer" on your computer that lets us see what is on your screen. This is a very safe program that has...
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Overview
There are a number of ways to get help for the Kuloo app ranging from online documentation with videos to the chat type Discord server and also Zendesk help tickets: Help articles (online document...
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Interactive Tours
The first time you start the Kuloo app an interactive tour will automatically start. The first thing it does is tell you about the "Tour" button: You can stop the tour any time by clicking the "X"...
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Context Sensitive Popup
The round floating teal coloured question mark button in the lower right side of the screen is always available The popup that appears has a number of features: Article links - A context sensit...
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Other Channels
While the online help documents and the help ticket system are great ways to get support, they are not the only ways. The channels listed here allow users to get quick answers from other Kuloo user...
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E-commerce Overview
While Kuloo does not currently provide a platform to sell your products (like Shopify or Squarespace or Ecwid), it does connect with these systems to make it easy use your products in ads and link ...
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Features List
Kuloo App Features List The following is a list of most of the significant features of the Kuloo app. Where applicable the feature is linked to the help article that relates to it. General ap...
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Dashboards overview
"If you can't measure it, you can't improve it" In addition to real time analytics there are a number of dashboards that are updated nightly and provide a more detailed analysis of your data. Thes...
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Notifications overview
The Kuloo app is designed to keep you up to date in real time and show new articles of interest at the top of your inbox. However, there are other things that are not immediately visible. For examp...
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Newsletters overview
If a subscribers does not use the app for a while, your new content may pile up in their app inbox. Newsletters are a great way to keep that content going out to them but recipients are very quick ...