Alan Lawson

Member of the Kuloo development team

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Activity overview

Latest activity by Alan Lawson
  • Alan Lawson created an article,

    TeamViewer on Desktops

    Sometimes when Kuloo support is assisting you, we may ask you to install a program called "TeamViewer" on your computer that lets us see what is on your screen. This is a very safe program that has...

  • Alan Lawson created an article,


    There are a number of ways to get help for the Kuloo app ranging from online documentation with videos to the chat type Discord server and also Zendesk help tickets: Help articles (online document...

  • Alan Lawson created an article,

    Interactive Tours

    The first time you start the Kuloo app an interactive tour will automatically start. The first thing it does is tell you about the "Tour" button: You can stop the tour any time by clicking the "X"...

  • Alan Lawson created an article,

    Context Sensitive Popup

    The round floating teal coloured question mark button in the lower right side of the screen is always available   The popup that appears has a number of features: Article links - A context sensit...

  • Alan Lawson created an article,

    Other Channels

    While the online help documents and the help ticket system are great ways to get support, they are not the only ways. The channels listed here allow users to get quick answers from other Kuloo user...

  • Alan Lawson created an article,

    Other notes

    Why Ecwid/Postlight? This eCommerce platform was selected for the initial integration because of its ease of use and the availability of a free plan for up to 10 products. Any other platform (ie. S...

  • Alan Lawson created an article,

    Creating Store Ads

    The creation of ads for your store follows the same process as regular ads with the exception of a few additional fields and options which will only appear if you are an admin on one or more channe...

  • Alan Lawson created an article,

    Enable and Configure

    Configuration of the eCommerce link is done through the Channel document: Step 1 - open the channel document and enable the "Enable online setup": While you are in your channel, use the "More" butt...

  • Alan Lawson created an article,

    E-commerce Overview

    While Kuloo does not currently provide a platform to sell your products (like Shopify or Squarespace or Ecwid), it does connect with these systems to make it easy use your products in ads and link ...

  • Alan Lawson created an article,

    Technologies List

    This is a list of most of the technologies used in the app. Further down are listed some of the innovations as well as the guiding philosophy of the design. MondoDB Mongo atlas hosted on GCP ...