Alan Lawson

Member of the Kuloo development team

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Articles

Recent activity by Alan Lawson Recent activity Votes
  • TeamViewer on Desktops

    Sometimes when Kuloo support is assisting you, we may ask you to install a program called "TeamViewer" on your computer that lets us see what is on your screen. This is a very safe program that has...

  • Features List

    Kuloo App Features List The following is a list of most of the significant features of the Kuloo app. Where applicable the feature is linked to the help article that relates to it.   General ap...

  • Enable and configure

    To enable newsletters for your subscribers go to your channel document ("More / Admin / Edit channel") and turn on the "Enable missed articles emails" switch. This will show a number of fields, som...

  • Other Channels

    While the online help documents and the help ticket system are great ways to get support, they are not the only ways. The channels listed here allow users to get quick answers from other Kuloo user...

  • Context Sensitive Popup

    The round floating teal coloured question mark button in the lower right side of the screen is always available   The popup that appears has a number of features: Article links - A context sensit...

  • Interactive Tours

    The first time you start the Kuloo app an interactive tour will automatically start. The first thing it does is tell you about the "Tour" button: You can stop the tour any time by clicking the "X"...

  • Overview

    There are a number of ways to get help for the Kuloo app ranging from online documentation with videos to the chat type Discord server and also Zendesk help tickets: Help articles (online document...

  • Screen share via Discord

    In addition to the "Quick Support" app for screen sharing, the "Discord" app can be used. Kuloo has a Discord server where discussions and questions from users are posted. When the app is installed...

  • E-commerce Overview

    While Kuloo does not currently provide a platform to sell your products (like Shopify or Squarespace or Ecwid), it does connect with these systems to make it easy use your products in ads and link ...

  • Types of ads

    There are three types of ads that can be created:   Type 1: Text and image This is the simplest type of ad. All that is needed is some text and an optional image: The image is limited to 50 pixels...